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Customer Reviews

Verified, unedited feedback from real Auto Luxe buyers. Rated independently by BuyerScore.

Verified by BuyerScore

4.80out of 5

From 35 verified buyer reviews

97% would recommend

24 of these buyers also left written feedback, shown below.

By category

  • Customer Service4.88
  • Knowledge4.82
  • Vehicle Presentation4.77
  • Facilities4.74
  • Finance & Insurance4.50
  • Trade-In4.66

5 star reviews

Showing 1–10 of 24

Anonymous

Had a fantastic experience buying our car from Auto Luxe! The team made the whole process incredibly smooth, transparent, and completely stress-free. There was zero pressure from the sales staff, and they were happy to answer all of our questions. We love the new car and highly recommend them to anyone looking for a best buying experience! ⭐⭐⭐⭐⭐ Thank you Paul.

Would recommend Auto Luxe

Ethan M.

Easy to deal with and very helpful

Would recommend Auto Luxe

Rosalee K.

These guys were both very patient and explained all about buying a new vehicle from Japan and what to expect and the waiting time and what is happening as it was going through all aspects to be legal on the road of NZ..... We never had a minutes worry...

Would recommend Auto Luxe

Anonymous

Very happy with my trade. An easy straight forward, stress free experience.

Would recommend Auto Luxe

Anonymous

Lucas and Paul were a dream, no pressure, paid fair money for my trade, car was as described over phone.

Would recommend Auto Luxe

Anonymous

Fantastic experience. Great communication from start to finish. The vehicle we purchased was well presented and salesperson had good knowledge of make and model. Smooth purchase transaction and delivery arranged from Christchurch to Dunedin. Totally recommend .

Would recommend Auto Luxe

ELLIE H.

I had a fabulous experience with Paul and the team - He made sure everything was looked after and made my first car purchase feel special. All of the audio and extra keys were sorted promptly and at a great price for what I needed. All I needed to do was drive away. Couldn't recommend them enough.

Would recommend Auto Luxe

Anonymous

Paul was fantastic. Vehicle was as described , no pressure at all and was open and honest all the way thru. Communication was brilliant all the way thru . Highly recommend this car sales

Would recommend Auto Luxe

Marina C.Rolleston

From the first contact over email i felt assisted and the dealer (Paul) genuinely gave me his attention. He listened and then gave me some examples to have a look at. He offered to take a look and gave his opinion at the vehicle i wanted to trade in for the new. The dealership also was very well presented, the vehicles on display were clean, polished and presentable. My experience with both the dealer and at the dealership were excellent.

Would recommend Auto Luxe

Dealer response

Thanks so much Marina

Kelly C.Christchurch

Fantastic!!! Just a wee point... would have loved the date etc to be correct on the display.... a very little thing 😩

Would recommend Auto Luxe

Dealer response

Thank you Kelly! p.s sorry for that pop in we will set the date/ time :)

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